Microsoft Incident Response tips for managing a mass password reset
Passwords are still the most commonly used method of authenticating end users, making them vulnerable to cyberthreats. That's why a robust incident response plan should include a process for doing a mass password reset, especially in the event of a ransomware or other major cyberattack.
Unfortunately, password resets are rarely top-of-mind for SOCs dealing with a crippling attack.
This article explains the processes and technologies involved in managing a mass password reset, with advice from Microsoft Incident Response.
Why is a mass password reset necessary?
A mass password reset becomes essential when a threat actor has gained extensive access to a customer's identity plane, particularly during incidents like ransomware attacks. Given the significant rise in password-based attacks—reportedly increasing tenfold in 2023—organizations must act swiftly to secure their systems and prevent unauthorized access.
What challenges arise during a mass password reset?
Organizations often encounter several challenges during a mass password reset, including overwhelming help desk calls from users facing authentication issues and the strain on IT staff managing the reset process. Additionally, the blend of remote and office work environments complicates the execution of resets, as organizations must balance the urgency of securing systems against the potential disruption to users.
How can organizations minimize disruption during a mass password reset?
To minimize disruption, organizations can implement self-service password reset (SSPR) options, allowing users to regain access quickly through alternative authentication methods. Utilizing Microsoft Entra ID capabilities can also streamline the process, enabling users to change their credentials securely at their next login. Additionally, employing multifactor authentication and monitoring login activities can further enhance security while reducing the load on IT support.
Microsoft Incident Response tips for managing a mass password reset
published by iTech DMV Solutions
About Us
iTech: Your Trusted Technology Partner
At iTech, we bring over 30 years of experience as an exclusive Microsoft Partner. Our mission is to empower value-added resellers (VARs) like you to thrive and succeed while maintaining control of your projects. Here’s how we do it:
- Requirement Gathering: Our streamlined process ensures efficient requirement gathering with expert consultants.
- Development: We leverage Microsoft methodologies for faster time-to-market.
- Proactive Support: Expect Dynamics 365 upgrades and business continuity support.
- Global Reach: Our services extend across borders with country-specific expertise.
- Quality Upgrades: Timely project delivery and quality work.
- Comprehensive Testing: Rigorous testing processes.
- Standard Documentation: We adhere to Microsoft standards for documentation.
Technology Reseller Integrator: Seamless Solutions Integration
As your trusted technology solutions integrator, we seamlessly blend SaaS products, hardware, and software into your existing ecosystem. Here’s what sets us apart:
- Understanding Your Ecosystem: We analyze your infrastructure, data, and platforms.
- Customization and Configuration: Tailoring solutions to meet your unique needs.
- Technical Expertise: Our team of 5,700+ experts ensures successful implementation.
- Long-Term Partnership: Trust us to address your ambitions and insecurities.
- Modernization: Stay competitive in ever-changing markets.
- Data-Driven Decisions: Leverage data effectively within your systems.
Whether you’re navigating Microsoft 365 or integrating cutting-edge solutions, we’re here to support your digital journey. Welcome to the future of technology!
Sign in with LinkedIn